How do I rate a seller on the Facebook marketplace?

How do you rate a seller on Facebook Marketplace? If you’ve recently bought something through Facebook Marketplace, leaving a rating for the seller is a great way to share your experience with others.

Seller ratings help buyers make informed decisions and encourage trustworthy transactions within the Marketplace community.

Whether you had a smooth, hassle-free purchase or encountered issues, providing feedback ensures transparency and accountability.

In this guide, we’ll walk you through the steps to rate a seller on Facebook Marketplace, explain how the rating system works, and highlight why leaving a review is important for both buyers and sellers.

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How do I rate a seller on the Facebook marketplace?

How do you rate a seller on Facebook Marketplace?

Rating a seller on Facebook Marketplace is an easy way to share your experience and help other buyers make informed decisions. After completing a transaction, you can rate the seller by following these steps:

1. Open Facebook Marketplace and go to Your Orders.
2. Find the item you purchased and select it.
3. Click Rate Seller and choose a star rating from 1 to 5.
4. Optionally, leave feedback about your experience.

A 5-star rating indicates an excellent transaction, while a lower rating can highlight issues like poor communication or misleading listings.

Once submitted, your rating helps maintain a trustworthy community by encouraging honest buying and selling.

Keep in mind that ratings are anonymous, so sellers won’t see your name. By providing feedback, you contribute to a safer and more reliable Marketplace for everyone.

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When does Marketplace give buyers the option to rate sellers?

Is there a way to rate a seller on Facebook when you are not given the option to do it?

If Facebook Marketplace doesn’t give you the option to rate a seller, there are still a few ways to provide feedback. First, try checking your Purchase History in Marketplace. If the item is marked as sold but you don’t see the rating option, it’s likely because the transaction didn’t meet Facebook’s criteria for feedback (such as not using Facebook Checkout or not exchanging messages with the seller).

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If you still want to share your experience, consider these alternatives:

1. Leave a review on the seller’s profile if their settings allow public recommendations.
2. Report the seller to Facebook if they engaged in misleading or fraudulent behavior.
3. Warn others in local buy/sell groups if the seller is untrustworthy.

Unfortunately, Facebook restricts ratings to verified transactions to prevent fake reviews, so if the option isn’t available, you won’t be able to leave a direct rating through Marketplace.

Can anyone rate a seller on facebook marketplace?

No, not everyone can rate a seller on Facebook Marketplace. Facebook only allows buyers who have had a verified transaction with a seller to leave a rating. To be eligible to rate a seller, you must meet these conditions:

1. You purchased an item from the seller, preferably using Facebook Checkout (if available).
2. The seller marked the item as “sold” to you.
3. You exchanged messages with the seller on Facebook Marketplace.

If these criteria are met, Facebook may give you the option to rate the seller. Ratings are designed to prevent fake reviews and ensure feedback comes from real buyers.

Additionally, ratings are anonymous, meaning sellers won’t know who left them. If you haven’t interacted with a seller through Marketplace or made a transaction, you won’t be able to leave a rating. This system helps maintain fairness and authenticity within the Marketplace community.

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Why is there no option to rate sellers on Facebook Marketplace?

If you don’t see the option to rate a seller on Facebook Marketplace, it’s likely because the transaction didn’t meet Facebook’s criteria for feedback. To be eligible to leave a rating, the following conditions must be met:

1. The item was marked as “sold” by the seller to you.
2. You and the seller exchanged messages on Facebook Marketplace.
3. The purchase was made using Facebook Checkout (if available in your region).

If any of these conditions aren’t met, the rating option won’t appear. Facebook does this to prevent fake reviews and ensure that only verified buyers can leave feedback.

Additionally, if too much time has passed since the transaction, the rating option may expire. If you had a negative experience and can’t leave a rating, you can still report the seller to Facebook or share your experience in local buy/sell groups to warn others.

How do I leave a seller review on Marketplace?

Leaving a seller review on Facebook Marketplace is simple, but it’s only available if Facebook considers your transaction eligible. To leave a review, follow these steps:

1. Open Facebook Marketplace and go to Your Orders or Purchase History.
2. Find the item you bought and select it.
3. Click Rate Seller and choose a star rating from 1 to 5.
4. Optionally, leave written feedback about your experience.

A 5-star rating indicates an excellent experience, while lower ratings can highlight issues like poor communication or misleading listings.

Reviews help other buyers make informed decisions and encourage sellers to maintain good practices. Keep in mind that ratings are anonymous, meaning sellers won’t know who left the review.

If you don’t see the option to rate a seller, it may be because the transaction didn’t meet Facebook’s criteria, such as not using Facebook Checkout or not exchanging messages with the seller.

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How do I complain about a seller on Facebook Marketplace?

If you need to complain about a seller on Facebook Marketplace, you can report them directly to Facebook. Here’s how:

1. Go to the seller’s listing or their profile.
2. Click the three dots (⋮) icon on the listing or profile.
3. Select Report Listing or Report Seller and choose a reason (e.g., fraud, misrepresentation, or harassment).
4. Follow the prompts to submit your complaint.

If you were scammed or received a defective item, and the purchase was made using Facebook Checkout, you may be eligible for Purchase Protection. Go to Your Orders, find the transaction, and request a refund.

Additionally, if the seller is violating Marketplace policies, you can also report them to local consumer protection agencies or warn others in buy/sell groups. Facebook reviews reports but doesn’t always take immediate action, so it’s best to stay cautious and verify sellers before making a purchase.

Why can’t I leave a review on Facebook?

If you can’t leave a review on Facebook, it’s likely because your transaction didn’t meet Facebook’s criteria for ratings. To be eligible to leave a review, you must have:

1. Interacted with the seller on Facebook Marketplace (exchanged messages).
2. Completed a transaction, preferably using Facebook Checkout (if available).
3. Had the seller mark the item as “sold” to you.

If any of these conditions aren’t met, the option to rate or review may not appear. Additionally, Facebook restricts reviews to prevent fake ratings, so if too much time has passed since the transaction, the option may expire.

If you had a bad experience and can’t leave a review, you can still report the seller to Facebook or share your experience in local buy/sell groups. This helps warn other buyers and keeps the Marketplace community safer.

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7 Steps to rate a seller on facebook marketplace

7 Steps to Rate a Seller on Facebook Marketplace

1. Open Facebook Marketplace

Go to the Facebook app or website and navigate to Marketplace by tapping the shop icon. This is where all your recent transactions and messages with sellers are stored.

2. Access Your Orders or Purchase History

Click on your profile picture in Marketplace, then select “Your Orders” or “Purchase History” to find the item you bought. This section helps track past transactions.

3. Locate the Item You Purchased

Scroll through your recent purchases to find the item. Facebook only allows ratings for items marked as “sold” to you by the seller.

4. Click on “Rate Seller”

Once you find the item, tap on it and select “Rate Seller.” If this option isn’t available, it may mean the transaction didn’t meet Facebook’s rating criteria.

5. Choose a Star Rating

Select a 1 to 5-star rating based on your experience. 5 stars indicate a great seller, while lower ratings highlight issues like poor communication or misleading descriptions.

6. Provide Additional Feedback (Optional)

You can leave a detailed review describing the transaction. This helps future buyers make informed decisions and encourages sellers to improve their service.

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7. Submit Your Rating

After selecting the star rating and providing feedback, click “Submit.” Your review will be anonymous, meaning the seller won’t know who left it.

How rating works on Facebook marketplace?

Facebook Marketplace uses a five-star rating system to help buyers and sellers evaluate each other based on past transactions. Ratings are anonymous and are only available if a verified transaction has taken place.

How Ratings Work:

1. Buyers rate sellers after a completed transaction by selecting 1 to 5 stars and leaving optional feedback.
2. Higher ratings (4-5 stars) indicate positive experiences, while lower ratings (1-3 stars) signal issues like poor communication or misleading listings.
3. Facebook calculates an overall seller rating based on multiple reviews.
4. Ratings are private, meaning sellers see their overall score but not individual reviews.
5. A seller’s rating helps future buyers decide whether to purchase from them.

If the option to rate is missing, it may be because the transaction didn’t meet Facebook’s criteria, such as not using Facebook Checkout or failing to exchange messages through Marketplace.

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Related faq’s

Why Am I Unable to Leave a Seller Rating?

You may be unable to leave a seller rating if the transaction didn’t meet Facebook’s criteria. To rate a seller, you must have messaged them on Marketplace, completed a purchase, and had the item marked as “sold” to you. Additionally, ratings may expire after a certain period. If the option isn’t available, try checking your Purchase History or ensure the seller properly marked the transaction as completed.

When Does Marketplace Give Buyers the Option to Rate Sellers?

Facebook Marketplace allows buyers to rate sellers after a verified transaction. This usually happens when:

• The buyer and seller exchanged messages on Marketplace.
• The seller marked the item as “sold” to the buyer.
• The purchase was completed through Facebook Checkout (if applicable).
  If these conditions aren’t met, Facebook may not provide the rating option to prevent fake reviews.

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Rate/Feedback for Seller or Buyer?

Both sellers and buyers can receive ratings on Facebook Marketplace. Buyers rate sellers based on their transaction experience, while sellers can also rate buyers on aspects like communication and prompt payment. However, seller ratings are more commonly used since they help buyers evaluate a seller’s trustworthiness.

Can’t Rate Sellers All of a Sudden?

If you were previously able to rate sellers but no longer see the option, it could be due to a policy update or system glitch. Facebook periodically adjusts its Marketplace features to prevent spam or fake reviews. Also, if too much time has passed since your transaction, the rating option may have expired.

Why Can’t I Rate a Seller on Facebook Marketplace?

You can’t rate a seller on Facebook Marketplace if:

• You didn’t message the seller through Marketplace.
• The seller didn’t mark the item as “sold” to you.
• You didn’t use Facebook Checkout (if applicable).
• The rating option expired due to time limits.

How Do I Rate a Buyer on Facebook Marketplace?

To rate a buyer on Facebook Marketplace:

1. Open Facebook Marketplace and go to Your Listings.
2. Find the item the buyer purchased and tap it.
3. Select Rate Buyer, choose a 1 to 5-star rating, and leave optional feedback.
4. Submit your rating.

Why Can’t I Rate a Seller on Facebook Marketplace 2024?

As of 2024, Facebook Marketplace still requires specific conditions for rating a seller. If you can’t rate a seller, check if the item was marked as “sold”, ensure you exchanged messages, and confirm you’re within the rating timeframe.

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How to Rate a Buyer on Facebook Marketplace 2023?

In 2023, buyers were rated through Marketplace orders by following these steps:

1. Go to Your Listings on Facebook Marketplace.
2. Select the sold item.
3. Tap Rate Buyer, choose a star rating, and leave feedback.

How to Request a Seller Rating on Facebook Marketplace?

Sellers cannot directly request ratings, but they can encourage buyers to leave a review by:

• Providing great service and clear communication.
• Politely asking the buyer if they’d like to share their experience.
• Ensuring the transaction is marked as “sold”, so the rating option appears.

How to Rate a Buyer on Facebook Marketplace 2024?

In 2024, rating a buyer follows the same process:

1. Navigate to Marketplace > Your Listings.
2. Select the sold item and tap Rate Buyer.
3. Choose a star rating and submit feedback.

How to Rate Someone on Facebook Marketplace?

To rate someone on Facebook Marketplace, find the completed transaction in your Purchase History or Your Listings (for sellers), then select the rating option. If the option isn’t available, the transaction likely didn’t meet Facebook’s criteria.

Dispute Facebook Marketplace Rating

Facebook does not allow direct disputes for Marketplace ratings. However, if you believe a rating is unfair or fraudulent, you can:

• Report the review through Facebook’s support.
• Improve your future ratings by providing better service.
• Respond to the buyer/seller privately to address concerns.
  Currently, Facebook does not allow removing ratings unless they violate policies.

Conclusion

Rating a seller on Facebook Marketplace is a simple yet essential step to help other buyers make informed decisions. By providing a star rating and feedback, you contribute to a safer and more trustworthy shopping experience.

Ensure that you have completed a transaction, exchanged messages with the seller, and that the item was marked as “sold” to you—otherwise, the rating option may not appear.

If you cannot rate a seller, consider reporting issues to Facebook if necessary. Taking a few moments to leave a review helps maintain a reliable Marketplace community for both buyers and sellers.